Warranty Policy

Effective: July 2025
Company Name: Warrior Welders Ltd
Registered Address: Warrior Welders Ltd, Unit 1A Lapdown Workshops, Lapdown Lane, Tormarton, Badminton, Gloucestershire, GL9 1JE

Email: info@newsite25.warriorwelders.com

At Warrior Welders Ltd, we take pride in the quality and durability of our machines. Our warranty is designed to give you complete confidence in your investment and long-term support.

MIG and Plasma Warranty

5-Year Parts & Labour Warranty

All Warrior Welders MIG and Plasma machines come with a 5-year parts and labour warranty, beginning on the date of purchase, covering defects in workmanship or materials.

Key Details:

  • Warranty Duration: 5 years from the date of purchase.
  • Coverage: Defective materials or production on our Warrior MIG Welders and Warrior Plasma Cutters.
  • Non-Transferable: The warranty applies only to the original owner.
  • Repair/Replacement: Defective units will be repaired or replaced by Warrior Welders Ltd.
  • Prerequisites: Proper operation according to the operator manual, including observing installation, legal requirements and maintenance instructions.
  • Location: The warranty applies to products sold within the United Kingdom and Ireland.
  • The original purchase invoice, or warranty card, is documentation for the standard 5-year warranty period.

Defective units shall be repaired or replaced by Warrior Welders Ltd at their workshop. Warrior Welders Ltd may opt to refund the purchase price (less any costs and depreciation due to use and wear). Warrior Welders Ltd reserves the right to alter the warranty conditions at any time with effect for the future.

The warranty will be void if the machine is not used, maintained or installed according to the user manual, including legal requirements and proper servicing guidelines.

What’s Covered

This warranty applies only to the following major components:

MIG Welders

  • Wire feed motor drive
  • Wire feed spool hub
  • IGBT modules
  • Rectifiers
  • PCB boards
  • Heat exchanger
  • Fans
  • Circuit breaker
  • Heat sensors
  • Potentiometers
  • LED display meters
  • Chassis

Plasma Cutters

  • IGBT modules
  • Rectifiers
  • PCB boards
  • Heat exchanger
  • Fans
  • Circuit breaker
  • Heat sensors
  • Potentiometers
  • LED display meters
  • Chassis
  • Sabre built-in compressor

If any of these components fail due to a manufacturing defect, we will repair or replace the faulty part or unit at no cost for parts or labour.

What’s Not Covered

  • Shipping costs to and from our workshop.
  • Consumable items (e.g., contact tips, nozzles, electrodes and shields).
  • Machines we sell as an authorised third-party distributor (inc. Parweld) are covered under the warranty provided by the manufacturer.
  • Torches, which are covered by the torch manufacturer’s own warranty.
  • Defects due to natural wear and tear.
  • Damage due to misuse, neglect, incorrect installation or failure to follow the operator manual.
  • Connection to an incorrect or faulty mains supply.
  • Overloading during use.
  • Any unauthorised modifications or repairs.
  • Any repairs that are carried out using non-approved spare parts or by any company other than Warrior Welders Ltd.
  • Any transport or storage damage.
  • Direct or indirect damage as well as any loss of earnings are not covered under the warranty.
  • External damage, such as fire or damage due to natural causes (e.g., flooding).

Recommended Servicing

We recommend an annual service to extend the life of your Warrior Welders machine and ensure peak performance.

  • Regular servicing is not a condition of the 5-year warranty but it can help reduce the likelihood of issues.
  • Typical service cost: £195.00 + VAT (excludes consumables; prices subject to change).

Lifetime Service Warranty (After 5 Years)

After the 5-year warranty ends, you can continue to receive warranty protection with our Lifetime Service Warranty.

With every paid Warrior Welders annual service, your machine will receive a new 1-year warranty from the date of that service.

To keep your coverage going:

  • Contact us to arrange a service.
  • Your machine will receive a full inspection and service with a new 1-year warranty issued upon completion.

Warranty Repairs & Support

If your machine develops a fault under warranty:

  • Get in touch with our team to arrange a diagnostic, repair or replacement.
  • We can arrange courier collection and return (shipping fees apply).
  • Ask about a loan machine while yours is being serviced.

Generator Warranty

1-Year Warranty Coverage

All Warrior Welders Generators are covered by a 1-year parts and labour warranty from the date of purchase, but limited to a maximum of 1,000 hours of usewhichever occurs first.

Key Details:

  • Warranty Duration: 1 year from the date of purchase, but limited to a maximum of 1,000 hours of use – whichever occurs first.
  • Coverage: Defective materials or production.
  • Non-Transferable: The warranty applies only to the original owner.
  • Repair/Replacement: Defective units will be repaired or replaced by Warrior Welders Ltd only.
  • Prerequisites: Proper operation according to the operator manual, including observing installation, legal requirements and maintenance instructions.
  • Location: The warranty applies to products sold within the United Kingdom and Ireland.

Defective units shall be repaired or replaced by Warrior Welders Ltd at their workshop. Warrior Welders Ltd may opt to refund the purchase price (less any costs and depreciation due to use and wear). Warrior Welders Ltd reserves the right to alter the warranty conditions at any time with effect for the future.

This warranty will be voided and (or) not apply to parts or labour if your product is deemed to have been misused, neglected, involved in an accident, abused, overloaded beyond the generator’s limits, using dirty fuel and oil, modified, installed or connected incorrectly to any electrical component or used for hire purposes. Normal maintenance is not covered by this warranty.

What’s Covered

This warranty applies only to the following major components:

  • Engine
  • Alternator
  • AVR (Automatic Voltage Regulator)
  • Fuel Tank

Warranty Conditions

  • Excludes shipping costs: The customer is responsible for the cost of shipping to and from our workshop.
  • Proof of purchase & maintenance: To claim warranty, the purchaser must provide proof of purchase and maintenance/service records.
  • Proper maintenance: Warranty is valid only if the generator receives preventative maintenance and is serviced in accordance with the manufacturer’s instructions, using recommended fuel/oils where applicable.

Repair or Replacement:

  • At our discretion, we will either repair or provide a like-for-like replacement of any defective components or units covered under warranty.
  • We will inform you of any costs outside of the warranty before proceeding with repairs.

Warranty Exclusions:

This warranty does not cover:

  • Natural wear & tear: Regular use that exhausts the life of parts or the generator.
  • Installation, use, and maintenance issues: Warranty is void if the product has been misused, abused, overloaded, incorrectly installed or modified.
  • Cosmetic damage: Includes paint, decals and superficial defects.
  • Consumable and accessory items: Such as funnels, spanners, spark plug tubes, stands, wheels and other non-essential parts.
  • Electrical components: Other than the main control unit, such as wiring, fuses, switches and connectors.
  • Hoses and pipes: Including plastic, rubber, copper or steel components and regulators.
  • External factors: Damages caused by acts of God, water ingestion, frost, extreme temperatures or external sources.
  • Fuel-related issues: Contaminated, stale or incorrect fuel or improper fuel/oil mixtures.
  • Modifications: Any alteration made to the machine, (e.g., exhaust extensions, wiring, filtration systems, etc.).
  • Third-party equipment: Damage caused by non-Warrior Welders products.

Additional Warranty Limitations:

  • The warranty is void if the generator is operated beyond its recommended limits (e.g., overloading or underloading).
  • Service items (e.g., spark plugs, carburettors, filters) are covered under a 1-year warranty, subject to fair wear and tear.

Warranty Repairs & Support

If your machine develops a fault under warranty:

  • Get in touch with our team to arrange a diagnostic, repair or replacement
  • We can arrange courier collection and return (shipping fees apply)
  • Ask about a loan machine while yours is being serviced

International Warranty

The above warranties are only valid for products purchased in the UK. If the product is outside the UK, warranty coverage will apply for shipping to and from a UK address.

Your Legal Rights

This warranty is provided in addition to your rights under UK consumer law, including the Consumer Rights Act 2015. Your statutory rights are not affected.

Limitation of Liability

Warrior Welders Ltd shall not be liable for any special, indirect, or consequential damages arising from the use of its products, including but not limited to lost profits or business interruption. The remedies available to the purchaser, as outlined in this warranty, are exclusive. Warrior Welders Ltd’s total liability in relation to any contract, performance, or breach thereof, including the manufacture, sale, delivery, resale, or use of goods provided by Warrior Welders Ltd, shall not exceed the price paid for the goods involved in the matter giving rise to the liability, except as expressly provided in this warranty.

No employee, agent, or representative of Warrior Welders Ltd is authorised to modify or extend this warranty in any way or to grant any other warranty.

Furthermore, the purchaser’s rights under this warranty will be voided if non-authorised replacement parts or accessories are used that, in the sole discretion of Warrior Welders Ltd, may compromise the safety or performance of the product. Additionally, the warranty will be void if the product is purchased from an unauthorised seller.

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